Crypto com Reviews Read Customer Service Reviews of crypto.com

There’s no minimum deposit on Crypto.com to open a mobile trading account. You’ll need at least $1 to start trading cryptocurrencies like bitcoin. So, if you’re priority is to have access to a large crypto selection, then Crypto.com may be the better option.

However, keep in mind that users can still be at risk of hacking or other security breaches beyond the company’s control. Yes they help me finaly after seven days and they reopen my accound because also I had to follow the instractions from the boot which it was very hard for me. They transfer my small amound to the bank and I still trade to the platform. Once again I havd an issue and no support from crypto.com.I have emailed, used support,twitter, reddit and am getting nowhere.It truly is terrible. Emmett of AyrLP provided an excellent service with great communication. The support thinks customers don’t know what they are doing you ask customers to provide more details if there isn’t an issue everyone would be calm why not just payout instead of pretending to be good.

Within the wallet, users also have access to the Cronos Bridge, DApps built on the Ethereum, Cronos, and Binance Smart Chain through an in-app DApp browser, and WalletConnect. There is also a browser-based wallet extension for use on desktop, similar to Metamask. The only gripe I have with it is that sometimes it can be slow to start up, taking longer than it should to prompt for a pin/fingerprint and actually start up. The mobile app is a breeze to use, and it is designed brilliantly. The lowest entry card is free but provides 0 perks for anyone who just wants a cool metal crypto card.

Crypto.com customers don’t have phone support available to them. Additionally, https://bitcoingoat.net/ a lot of customers have complained about low-quality and slow customer support responses. Starter or Advanced users must first opt-in for “Soft Staking” in the “Stake & Earn” page and then agree to the terms and conditions.

crypto reviews

But depending on your needs, Crypto.com could be a better choice. Crypto.com earns mediocre customer reviews overall and is rated just 1.7 out of 5 stars on Trustpilot. Most negative reviews crypto reviews focus on poor customer service experiences, locked accounts, and trouble with withdrawals.

Poor customer service is fairly common among cryptocurrency exchanges, and Crypto.com isn’t any different. It’s generally a good idea to consider Crypto.com to be a self-service website, as customer support isn’t necessarily helpful. It’s likely best for those who are somewhat comfortable with online financial products and won’t need much assistance. With the Crypto.com app, you can quickly view your portfolio and a list of popular assets.

Open the app and start by entering your email and choosing a password. New Crypto.com accounts are verified using your name, a picture of your photo ID, and a selfie. After that, you’ll need to link a payment method, such as a bank account. The central hub for Crypto.com is its mobile app, which is available for Android and iOS devices.

Crypto.com customer support is available via a help page, email, and live chat. While customer service is available by email and chat, several users report slow responses and a lack of help resolving account problems. Reading through various best crypto exchange reviews online, you’re bound to notice that one of the things that most of these exchanges have in common is that they are very simple to use. While some are more straightforward and beginner-friendly than others, you shouldn’t encounter any difficulties with either of the top-rated exchanges.

It reimbursed all user losses and has since set up an Account Protection Programme in certain markets. Crypto.com does not charge a commission to buy or sell crypto, but you will pay a variable spread that’s baked into the rate you get offered to make the transaction. For example, when I converted Render (RNDR) into USDC, the exchange rate was lower than the one online. Sign up today for Stock Advisor and get access to our exclusive report where you can get the full scoop on this company and its upside as a long-term investment.

They can be used anywhere that accepts Visa, but you’ll have to top them up before you can spend money. I have had a Crypto.com Visa debit card and found it was easy to top up and earn rewards on my everyday spending. The Crypto.com app has a wide mix of coins and products, including several features that U.S investors won’t find elsewhere. This is something that I feel could see massive adoption and a surge in popularity come the next bull run, and sustainably grow as the industry grows as a whole. So, users of the platform can sleep soundly at night knowing that Crypto.com is one of the most secure platforms available. However, in full transparency, the platform did experience a pretty significant hack in early 2022 resulting in lost customer funds.

On January 17, 2022, Crypto.com wrote a security report explaining that 483 users had unauthorized withdrawals of $35 million worth of bitcoin and Ether. In response, Crypto.com suspended withdrawals for all tokens and began investigating the hack. No customers experienced a loss of funds, as any users that had been affected were fully reimbursed. Crypto.com also implemented the Account Protection Program (APP) for additional security of user funds. Crypto.com mainly functions in their mobile app, which is more intuitive and straightforward than their desktop version.

Others mention hacked accounts and lost funds, which is concerning. If you hold a significant stake in CRO, the company rewards you with lower trading fees, higher staking interest rates, and higher credit card rewards. It currently offers more than 350 cryptocurrencies to over 70 million customers worldwide. Crypto.com serves users in 90 countries with a unique suite of cryptocurrency-related financial products.

I tried support to resolve the issue they created a support ticket and can’t solve it or give me my account access. First, download the Crypto.com app from the Apple or Google Play store to open an account. After this, you can enter the details like your email and password. Crypto.com follows a secure software development lifecycle wherein its peer-reviewed software combines static and dynamic source code analysis tools.

The mobile app includes everything you need to trade currencies, earn through staking your crypto, make payments with cryptocurrency, or sign up for a Crypto.com credit card. Unlike traditional brokerage firms, cryptocurrency exchanges are not members of the Securities Investor Protection Corp. (SIPC). Therefore, unless user terms specify otherwise, investors with cryptocurrency assets commingled on a custodial cryptocurrency exchange could potentially lose their funds as unsecured creditors. In layman’s terms, a cryptocurrency exchange is a place where you meet and exchange cryptocurrencies with another person.

We use dedicated people and clever technology to safeguard our platform. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. CDC was my go to spot for crypto and for the crypto rewards card.